Best Auto Repair, Matthews

475 Stallings Rd Matthews
NC 28104

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704-821-8045

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A & B Automotive Inc.

 (90 Reviews)

Customer Survey


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at A & B Automotive Inc. is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At A & B Automotive Inc. we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

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I’ve been taking vehicles to A&B for many years and in the category of person who can say they have a trusted mechanic. They have fixed everything from damaged fuel tanks to unknown engine noises. Most of these would give the average mechanic easy opportunity to make up whatever they wanted to say needed to be fixed but A&B has always given me an honest assessment of the issues and their prices were compatible to what I know should be charged. I’ve worked on cars throughout my life and often know what the issue is when I take vehicles to them but each time I only tell them the symptoms and they have always been spot on with what I thought was wrong. Rachel, who runs the front desk, is super friendly and always gives an accurate ETA for repair time. Earl, the lead mechanic, and all of his associates will show you the problems they find upon request and do a great job explaining the issues and proposed repairs. If you are sick of getting ripped off and want a mechanic you can trust, don’t look any further than this place.

, 08/16/2025

A and B Automotive has aways provided excellent service and customer friendly information. They are an simple and honest old-fashioned automotive shop that offers fabulous service. It will be difficult to find a comparable shop when we move to another state. Highly recommend!

, 08/05/2025

I needed help with an unusual vehicle — a Polonez. I came in for a wheel alignment and oil change. Rachel and Earl were extremely helpful; the service was professional, quick, and the price was very reasonable. I’ve been a customer at A & B for many years, and every visit feels like a pleasant experience — almost as if I were visiting family, not an auto repair shop.

, 07/16/2025

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