CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
Highly recommend A&B Automotive! Back in March/April, I needed my front brakes replaced and the car shop I used to go had a price that was expensive. A friend recommended A&B and said he has been with A&B for decades. When I took my car to A&B, I found that the cost to replace my front brakes was $150 less than the other shop! I am now going to A&B for ALL my car needs! Ruth Chia, 06/14/2024 |
Great, honest mechanics! Elisa Hurwitz, 06/01/2024 |
Rachel was very helpful & friendly when I walked in for my appointment and Rachel found the notes from my conversation with the owner on her calendar (awesome). They checked my brakes & rotors first before doing any work to my vehicle, which is very refreshing compared to other shops. Thank you Rachel, the owner & your team; I will be back if and when needed and will refer your auto shop out to others for sure. I'm also glad I was able to get my car inspected at the same time. Kelly DiRisio, 05/16/2024 |