Best Auto Repair, Matthews

475 Stallings Rd Matthews
NC 28104

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704-821-8045

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A & B Automotive Inc.

 (76 Reviews)

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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Great, honest mechanics!

, 06/01/2024

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Rachel was very helpful & friendly when I walked in for my appointment and Rachel found the notes from my conversation with the owner on her calendar (awesome). They checked my brakes & rotors first before doing any work to my vehicle, which is very refreshing compared to other shops. Thank you Rachel, the owner & your team; I will be back if and when needed and will refer your auto shop out to others for sure. I'm also glad I was able to get my car inspected at the same time.

, 05/16/2024

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The owner & employees are super friendly and knowledgeable. Very busy so schedule your car's needs with time.

, 04/24/2024

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