CODE OF ETHICS

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Reviews

Inspections and Emissions, near Stallings, NC

Will be my new "go to" place for auto repair!!

Will , 09/05/2025

I’ve been taking vehicles to A&B for many years and in the category of person who can say they have a trusted mechanic. They have fixed everything from damaged fuel tanks to unknown engine noises. Most of these would give the average mechanic easy opportunity to make up whatever they wanted to say needed to be fixed but A&B has always given me an honest assessment of the issues and their prices were compatible to what I know should be charged. I’ve worked on cars throughout my life and often know what the issue is when I take vehicles to them but each time I only tell them the symptoms and they have always been spot on with what I thought was wrong. Rachel, who runs the front desk, is super friendly and always gives an accurate ETA for repair time. Earl, the lead mechanic, and all of his associates will show you the problems they find upon request and do a great job explaining the issues and proposed repairs. If you are sick of getting ripped off and want a mechanic you can trust, don’t look any further than this place.

PW Haake, 08/16/2025

Domestic Cars & Trucks, near Matthews, NC

A and B Automotive has aways provided excellent service and customer friendly information. They are an simple and honest old-fashioned automotive shop that offers fabulous service. It will be difficult to find a comparable shop when we move to another state. Highly recommend!

Mindy Marvel, 08/05/2025

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CODE OF ETHICS

Reviews

Inspections and Emissions, near Stallings, NC

Domestic Cars & Trucks, near Matthews, NC

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