CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
I have been going to them for years. The service has always been top notch and extremely trustworthy. My family is a client for life. William Batista, 10/08/2024 |
I can’t tell you the last time I bothered to write a review. But how can you not when you find a trusty mechanic?..When you walk in this place it feels genuinely Spirit filled, and I don’t mean the spooky kind…competent, professional, timely, and all the other buzzwords apply, but really, what you want more than anything else in a mechanic, is trustworthy. These guys have it, and my business for years to come. Kevin McGrew, 08/07/2024 |
Highly recommend A&B Automotive! Back in March/April, I needed my front brakes replaced and the car shop I used to go had a price that was expensive. A friend recommended A&B and said he has been with A&B for decades. When I took my car to A&B, I found that the cost to replace my front brakes was $150 less than the other shop! I am now going to A&B for ALL my car needs! Ruth Chia, 06/14/2024 |