CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
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A and B Automotive has aways provided excellent service and customer friendly information. They are an simple and honest old-fashioned automotive shop that offers fabulous service. It will be difficult to find a comparable shop when we move to another state. Highly recommend! Mindy Marvel, 08/05/2025 |
I needed help with an unusual vehicle — a Polonez. I came in for a wheel alignment and oil change. Rachel and Earl were extremely helpful; the service was professional, quick, and the price was very reasonable. I’ve been a customer at A & B for many years, and every visit feels like a pleasant experience — almost as if I were visiting family, not an auto repair shop. Piotr Jaskiernia, 07/16/2025 |
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