CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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I have used this shop for over 20 years. Honesty and craftsmanship have always been their standard. Fix only what is broken at a reasonable price. I recently had to take my sons car to the dealer. The dealer reminded me why I don't take my cars to the dealer after the free oil changes run out. not a good experience. I prefer to do business with a small business that gives value for money.

, 01/05/2023

Quote reviewicon5 stars
Brakes

I am new to the area and saw A&B. I read the reviews and decided to try them. Right from the start, Rachel was very pleasant and helpful on the phone. The service preformed on my vehicle was new brakes, she quoted a price and after the new brakes were installed, that was the price I paid. No hidden costs. So I left my truck with them to have them look at it. I highly recommend this business for their own honesty and quality of work.

, 10/05/2022

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I'm always happy with the professionalism and quality of work. The staff are honest, friendly, and thorough. I have trusted them with several repairs over the years and will definitely be back.

, 09/01/2022

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